Lease · CRM & leads
From first enquiry to signed lease
Every enquiry lands as a scored lead, moves across one pipeline, and becomes an offer letter and then a lease draft, without retyping a name.
CRM & leads
Without PropertyHive
Sound familiar?
Leads live in five inboxes
Portal enquiries in email, broker leads on WhatsApp, walk-ins on a notepad, and no one knows who called back.
Every lead looks the same
The team works the list from the top, and the serious tenant with a budget waits behind the browsers.
Offers go out as attachments
A PDF offer is emailed, the reply comes days later, and the terms are typed again into the lease.
How it works
CRM & leads, step by step.
Capture every enquiry
Leads come from Property Finder, Bayut, brokers, the website, walk-ins, the call centre and chat. On the website, the AI leasing agent matches units with live prices and captures the lead.
CRM & leads
Work the best leads first
Each lead is scored out of 100 and qualified automatically at 70 or above. Drag deals across the board, from Lead to Contracted, with a weighted probability at every stage.
CRM & leadsBook the viewing, send the offer
After the viewing, a bilingual offer letter is approved and issued. The client accepts, negotiates or declines from a link, without logging in.
“After the viewing, a bilingual offer letter is approved and issued.”
Keep the whole relationship in view
Accounts and contacts give a 360° view of each person, with cards for how they pay, their renewal outlook and their service history.
CRM & leads
- 100
- point lead score
- 7
- pipeline stages
- 7
- lead sources on one list
Capabilities
Everything it takes, in one place.
Lead scoring
A score out of 100 on every lead, with automatic qualification at 70 or above.
Seven-stage pipeline
Lead, Qualified, Viewing, Offer, Negotiation, Reservation and Contracted, weighted from 5% to 90%.
Offer letters by link
Bilingual PDF offers the client can accept, negotiate or decline without an account.
Listings and portals
Prepare listings for Property Finder and Bayut. The portal connectors are integration-ready.
Broker management
Brokers with their agency and licence, and the commissions they earn on your leases.
Corporate clients
Companies renting several units, with their MSA and TRN details on the account.
Cases and complaints
SLA clocks on every case, plus a public complaint page for anyone to use.
Vacancy and waiting list
Which units are empty or about to be, and who is waiting for one.
Surveys and campaigns
Send a short survey or an announcement to a chosen group, with every message logged.
Watch it work
CRM walkthrough
Leads, pipeline, viewings, offer letters, brokers and cases.
Narrated in English with captions. All data shown is demo data.
Works hand in hand with
FAQ
Questions we hear a lot.
Do leads from Property Finder and Bayut come in automatically?
Both are lead sources in PropertyHive. The portal connectors are integration-ready and switched on during onboarding with your portal accounts.
How is a lead scored?
Each lead gets a score out of 100. At 70 or above it is qualified automatically, so the team can call the strongest leads first.
What happens when a client accepts an offer?
The client accepts from the offer link. Once their identity check is verified, a lease draft is created from the same record, so nothing is typed twice.
See it on your portfolio.
Bring your unit list and a month of cheques. We'll show you the workflow, not the slides.