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PropertyHive

What's new

Shipping, every week.

The latest additions to PropertyHive.

  1. Enterprise integrations: Teams, Outlook, SIEM and data warehouse

    Approval and SLA alerts in Microsoft Teams, shared Outlook mailboxes that turn emails into cases, a security event feed for your SIEM, nightly data-warehouse datasets and signed webhooks. Contact-centre telephony can now be connected from the call centre.

    IntegrationsCall centre

  2. UAE PASS for tenants and contract checks in Document AI

    Tenants can sign in to the portal with UAE PASS. Document AI now flags risky clauses word for word and lists standard clauses that are missing from a contract.

    Tenant experienceAI

  3. Revenue forecast: five years, lease by lease

    A 60-month forecast built from the rent roll, with base, upside and downside scenarios, market data, forecast roles and versions that move from draft to a locked budget.

    Revenue forecastExplore Revenue forecast

  4. Call centre with live calls and supervisor analytics

    An agent desk with screen-pop, one interaction list across channels, call recaps and a supervisor view with answer rate and service level.

    Call centreExplore Call centre

  5. AI monitoring and Arabic replies in the Leasing Agent

    A supervision view for the AI Leasing Agent, with conversations handled, hand-offs and leads created, and replies in Arabic for Arabic-speaking prospects and tenants.

    AI

  6. Two-way chat with human takeover

    Staff can take over any AI conversation and hand it back. Tenant complaints and case notifications now flow into the same timeline.

    AICRM

  7. Final settlement and move-out

    Move-out requests flow into a settlement with pro-rata rent, damages, deposit offset and VAT, approved in stages and issued as a bilingual PDF statement.

    SettlementExplore Final settlement

  8. PDC register with legal recovery

    A redesigned PDC register, with legal reasons on bounced cheques, a legal route that opens a recovery case, and separate lease and tenant statements of account.

    PDC DeskExplore PDC Desk

See it on your portfolio.

Bring your unit list and a month of cheques. We'll show you the workflow, not the slides.

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