AI in PropertyHive
Works around the clock. Asks before it acts.
A leasing agent that answers prospects at midnight, an assistant that answers your team from live data, and document AI that reads in seconds. All of it confirmed by a person and recorded in a governance log.
AI Leasing Agent
Governance
Four steps, every time.
The AI never saves or sends anything a person hasn't confirmed. Everything it does can be traced and overridden.
It suggests
A draft, a match, a reading or an answer, with what it checked.
You confirm
A person reviews and says yes. Tenants confirm their own requests.
It acts
Within the permissions of the person it works for, nothing more.
It's logged
In the AI Governance Log, with outcome, records made and an override.
AI governance log
Capabilities
Where AI actually saves time.
AI Leasing Agent
On your website, it matches prospects to available units with live prices, captures the lead and books a viewing with a reference number. For tenants, it answers lease and payment questions, raises repairs and visitor passes, and sends pay links, but only after the tenant says yes.
Hive Assistant
Your team asks in plain language: what's overdue, which units are vacant, which renewals are at risk. It answers from live data through permission-scoped tools, shows what it checked, and exports to Excel or PDF. It never shows phone numbers, emails or ID numbers.
Hive Assistant
Document AI
Emirates IDs, passports, trade licences, VAT certificates, title deeds, cheques and supplier invoices are read into the right form in seconds. Contracts get a summary, money terms, risky clauses quoted word for word, and the standard clauses that are missing.
Document AI
Work-order triage
A tenant's message becomes a categorised request with a priority and a safety flag, and repeat problems in the same unit or building are surfaced.
Email assistant
It sorts the shared inbox, drafts replies and proposes a case. Nothing is sent until a person approves it.
Email assistant
Hard limits
What the AI will never do.
These aren't settings someone can switch off. They're how the platform is built.
- Approve or change money, rent or refunds
- Pass or fail a KYC check
- Take a legal step against a tenant
- Suggest rent above the legal cap
- Show personal contact or ID numbers
- Act without an explicit yes
Answers stay within the asker's permissions
Shows what it checked, every time
Public chat is rate-limited against abuse
Watch it work
The AI Leasing Agent, start to finish.
FAQ
Questions we hear a lot.
Does the AI make decisions on its own?
No. It suggests, drafts and reads; a person confirms before anything is saved or sent. Money, rent, KYC and legal steps are always human decisions.
Can we see what the AI did?
Yes. Every AI action is recorded in the AI Governance Log with what the person asked, what was checked, the outcome and the records it created, and staff can override it.
Can a person take over a chat?
Yes. Staff can take over any live conversation and hand it back, and visitors can ask for a person at any point.
Where is our data processed?
AI features use a third-party model provider under contract. We'll walk you through the data handling, retention and regional options in our security pack during evaluation.
See it on your portfolio.
Bring your unit list and a month of cheques. We'll show you the workflow, not the slides.