Security & trust
Controls your auditors will recognise.
PropertyHive handles rent, cheques, identity documents and refunds. So the controls are built into how the platform works, not added afterwards.
Access
Multi-factor sign-in
Time-based one-time codes for staff, with lockout after five failed attempts.
Single sign-on
Microsoft sign-in for staff; Entra ID single sign-on is integration-ready. Tenants can sign in with UAE PASS.
Roles and field-level permissions
Custom roles built from fine-grained permissions, checked against the database on every request.
Separate tenant access
The tenant portal and app use separate authentication from staff, and tenants only ever see their own records.
Control
Maker-checker
Refunds, escrow releases, settlements and approvals need a second person.
Approval matrix
Thresholds and routes you design, test and version yourself.
Full audit log
Every change, approval, override and chat takeover, with who, what and when.
Governed AI
AI actions are confirmed by a person and recorded in a separate governance log.
Data
Secrets stay on the server
Integration keys are encrypted and never sent to the browser.
Sensitive data stays put
The data-warehouse feed never exports sensitive columns, and the assistant never shows ID numbers.
SIEM feed
Security events stream to your SIEM in CEF, syslog or JSON.
Your data, exportable
Reports export to PDF, Excel and CSV, and a structured import and export keeps you in control.
Transparency
We'll answer your security team's questions.
Hosting, data location, retention, AI processing and sub-processors: we share the details in our security pack during evaluation.
Approval matrix
See it on your portfolio.
Bring your unit list and a month of cheques. We'll show you the workflow, not the slides.